Airtel Helpline Number
There are different ways by which you can approach Airtel Customer Care Executives:
1. Airtel Helpline Number : 121 (for queries like Scheme/Bill Plan/VAS)
Prepaid - Dial *121# from your airtel prepaid mobile and get following information:
- My airtel My Offer (Best offer available on your usage)
- Balance & Validity
- Coupon Recharge
- Start a Service
- Stop a Service
- Hello Tune
- DND Registration
Other Short Codes
Best offer available on your usage - Dial 12131
Start a Service - SMS START to 121
Stop a Service - SMS STOP to 121
Do Not Disturb : Start - SMS START DND to 121
Do Not Disturb : Stop - SMS STOP DND to 121
Postpaid - Dial *121# from your airtel postpaid mobile and get following information:
- Outstanding Amount
- Unbilled Amount
- Start a Service
- Stop a Service
- Bill Summary
- Payment Details
- Service Request Status
- Hello Tunes
- DND Registration
Other Short Codes
Unbilled Amount - SMS UNB to 121
Outstanding Amount - SMS OT to 121
Last 3 payment details - SMS PAY to 121
Bill Summary - SMS BILL to 121
Start a Service - SMS START to 121
Stop a Service - SMS STOP to 121
Service Request Status - SMS SR to 121
Current Bill Plan - SMS BP to 121
New Bill Plans - SMS NBP to 121
Duplicate bill of last three months - SMS 'Dup Bill
One time e mail bill - SMS EBILL
E mail bill subscription - SMS STOP PAPER
Do Not Disturb : Start - SMS START DND to 121
Do Not Disturb : Stop - SMS STOP DND to 121
2. Airtel toll free number : 198 (for complaints or service requests like Provisioning, Billing & Metering issues, Allocation of Tariff Plan, Account Updation, ISD, STD, Roaming Activation, VAS Deactivation, Service Termination, Security deposit Refund) [Airtel Users]
3. Airtel toll free helpline number : 1800-103-4444 [Non-Airtel Users]
4. e-Mail : Email your questions, comments or suggestions at 121@in.airtel.com / airtelpresence@in.airtel.com and Airtel Customer Care Executive will get right back to you. Mention your mobile no. like 9810012345 in the subject of the mail without any space or any special characters between the digits for a quick response.
5. Nodal Officers / Appellate Officers : In case you don't get satisfactory resolution of your query / complaint at the customer service centre you can get in touch with Nodal officers with your complaint reference number and details of grievance. In case you are not satisfied with the resolution given by their Nodal officers, you may get in touch with Appellate Officers within 3 months of resolution after the expiry of the complaint resolution time limit specified by the Nodal Officer. For more information click here - Nodal Officers | Appellate Officers
6. Online Support: Twitter1 | Twitter2 | Facebook1 | Facebook2
7. Non-Airtel Users can also use following regional contact information to reach Airtel:
Airtel Helpline Number Andhra Pradesh
9849012345 for Postpaid Service
9849098490 for Prepaid Service
Airtel Helpline Number Assam
9954012345 for Postpaid Service
9954099540 for Prepaid Service
Airtel Helpline Number Bihar & Jharkhand
9934012345 for Postpaid Service
9934099340 for Prepaid Service
Airtel Helpline Number Chennai
9840012345 for Postpaid Service
9840198401 for Prepaid Service
Airtel Helpline Number Delhi
9810012345 for Postpaid Service
9810198101 for Prepaid Service
Airtel Helpline Number Gujarat
9898012345 for Postpaid Service
9898098980 for Prepaid Service
Airtel Helpline Number Haryana
9896012345 for Postpaid Service
9896098960 for Prepaid Service
Airtel Helpline Number Himachal Pradesh
9816012345 for Postpaid Service
9816098160 for Prepaid Service
Airtel Helpline Number Jammu & Kashmir
9906012345 for Postpaid Service
9906099060 for Prepaid Service
Airtel Helpline Number Karnataka
9845012345 for Postpaid Service
9845098450 for Prepaid Service
Airtel Helpline Number Kerala
9895012345 for Postpaid Service
9895198951 for Prepaid Service
Airtel Helpline Number Kolkata
9831012345 for Postpaid Service
9831098310 for Prepaid Service
Airtel Helpline Number Maharashtra & Goa
9890012345 for Postpaid Service
9890098900 for Prepaid Service
Airtel Helpline Number Mumbai
9892012345 for Postpaid Service
9892098920 for Prepaid Service
Airtel Helpline Number North East
9862012345 for Postpaid Service
9862098620 for Prepaid Service
Airtel Helpline Number Orissa
9937012345 for Postpaid Service
9937099370 for Prepaid Service
Airtel Helpline Number Punjab
9815012345 for Postpaid Service
9815098150 for Prepaid Service
Airtel Helpline Number Rajasthan
9829012345 for Postpaid Service
9950099500 for Prepaid Service
Airtel Helpline Number Tamil Nadu
9894012345 for Postpaid Service
9894198941 for Prepaid Service
Airtel Helpline Number Uttar Pradesh (East)
9935012345 for Postpaid Service
9935199351 for Prepaid Service
Airtel Helpline Number Uttar Pradesh (West) & uttarakhand
9897012345 for Postpaid Service
9897098970 for Prepaid Service
Airtel Helpline Number West Bengal
9933012345 for Postpaid Service
9933099330 for Prepaid Service
8. Airtel India Website : http://www.airtel.in/
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I have recently bought an airtel 3G dongle and I have been harrased to the extreme point with pathetic speeds. At times it stops downloading and automatically disconnets thereafter refusing to connects for hours and sometimes even for a while day !!
ReplyDeleteCustomer Care number: 1800 103 0405 is a bogus number. It doesn't work and after select options 1 (for airtel 3 dongle support), 2 (for english), 1 (for postpaid) it just disconnects.
I am fed up and with the services and will be taking appropriate action in a few days. Also it has billed me for 5000 + INR when my credit limit itself is lower than 2500 INR. and i find no justification to the billed amount!
Please, i urge all consumers not to subscribe to airtel 3G services!
I have even filed a complaint against them on their site as well as at Consumer Court site but so far no action has been taken on this case.